Ranchera Urlaub günstig buchen

Kein Stuhl im Zimmer. Vergrgrößerungsspiegel im Bad ohne Stromanschluss. Gehört an die Wand, nicht auf den Waschtisch. Leider typisch amerikanisches Bettzeug. Kein Cover für Federbett , sondern nur einzelne Laken! Jeden Tag Chaos im Bett, außer man bewegt sich überhaupt nicht. Matratzen sehr gut.

Very Nice location

We just had one night booked, but we showed up 2 days later than planned due to some issues with the flights. We reached out to the hotel (when it was already too late to change the reservation) and with the help from Valeria from Marriot Reservations/Front desk and the chat on Hotels.com, we managed to move our reservation by 2 days without the additional cost. This helped a lot, since it was Christmas time and we were already under a lot of stress stuck in Spain. :) When we finally arrived, we could expeirence a super nice, clean, modern hotel, with comfortable beds, beautiful bathroom, great pool area and a very nice bar. There we got to eat really well and got some amazing recommendations for local beers & drinks, which we followed till the end of our entire stay in Puerto Rico.

This hotel is run down with many maintenance issues. From elevators that don’t work, lights in the room they no longer have parts for, a shower that just leaks all over the floor and maintenance does nothing when you call them. We communicated with the hotel multiple times about our issues and all they did was fix the clogged sink. Very run down, not up to the Hilton brand standards. Mgt never even bothered to contact us.