Hotels Quşūr al Muqbil

„Absolutely stunning resort. We really enjoyed our stay. The villa was lovely and the kids had a great time in the heated pool in our backyard. The activities at the entertainment center were fun. A few things which can really enhance the customer experience. Firstly, the pools in the communal areas need to be heated as they are ice cold and unusable - it was a shame that no one was in them even though the resort was busy on the long weekend. My kids tried to go in there but again it was way ...

„die Zimmer wurden renoviert - seit dem: Top-Hotel“

„Die Unterkunft hat einen guten Standard.“

„The hotel is alright, a bit noisy due to the street but not too loud. What was disappointing is the performance of the service staff at the reception. Bad English and no clue about the check in and out procedure at all. Getting a correct invoice with the right address seems to be more difficult than flying to the moon. “

„Very friendly staff “

„Wonderful staff, gym is excellent and room clean and comfortable. Will definately use again“

„Die anlage ist alt, die Zimmer sind zwar gepflegt, haben aber deutliche Spuren von Mengel, es ist schwer nachzuvollziehen das die 5 sterne haben. Allerdings, die Location macht es wahrscheinlich gut wirtschaftlich.“

„.“

„Perfect“

„Sehr langsamer Check-Out morgens um 4:45 Uhr. Das sollte in 3 Minuten erledigt sein, wenn das Zimmer im Voraus bezahlt ist. Leider wollte man mir noch was aus der Minibar in Rechnung stellen, die ich nicht mal geöffnet habe. Da hat das Personal wohl beim vorherigen Gast nicht richtig nachgesehen. Insgesamt kein schlechtes Hotel, in dem ich aber sicher nicht mehr übernachten werde.“

„Shame no mention of next door building works from 6am. Noise and vibration!“

„Made a mistake and reserved the Ritz-Carlton in Riyadh instead of Jeddah. I arrived only 2 min later at the reception in Jeddah - they contacted the Riyadh hotel, but they showed zero support or flexibility. No cancellation possible. I asked if I could at least change the date and come another time - they also refused. I would have expected a more customer friendly approach from the Ritz-Carlton.“