Hotels Quşūr al Muqbil

„Made a mistake and reserved the Ritz-Carlton in Riyadh instead of Jeddah. I arrived only 2 min later at the reception in Jeddah - they contacted the Riyadh hotel, but they showed zero support or flexibility. No cancellation possible. I asked if I could at least change the date and come another time - they also refused. I would have expected a more customer friendly approach from the Ritz-Carlton.“

„Amazing“

„je nachdem wo man hinmöchte ist das Hotel ggf. recht abgelegen, keine Infrastruktur in der Umgebung“

„It was comfortable stay & reception prople were very kind“

„It was a great hospitality, smooth checkin and room service.“

„Great facilities, clean. The front desk is very accommodating and kind. Would recommend staying here.“

„Very poor experience - asked for iron for clothes, they provided partially damaged one and full of dirt. I cleaned the iron using the small towel in the room and was asked to pay for the towel as it had more than normal dirt!! Hotel claimed that damaged which was not the case but did not accepted their fault of handing a dirt accumulated iron which if not cleaned would have left my shirt non usabale for the day!!! “

„I was surprised with level of the hotel..i belive it is not 4 star level ..maybe 2 or 3.. The staff are not professional ..in my room which is juniors suite; for 2 nights i couldn't sleep due to the bad smell ( food smell) like if someone is cooking in my room. The breakfast was with very limited choices. “

„Clean“