Familienhotels in Quba suchen

„Our experience at Gabala 7 Gozel Hotel was very disappointing. We checked in at 14:00 as scheduled, but our room was not ready, and we had to wait around 30 minutes. The service at the café near the pool was also terrible. Orders were forgotten, and we constantly had to go back and remind the staff about items we had already requested. During checkout, we were unexpectedly told that we had a "debt" to the restaurant, even though we had already paid for everything. This caused another ...

„Reception - guest management needs to be improved, only one person at the reception and several people in the line, had to wait almost an hour because of complex requirements (too conservative for 3-star hotel). Miscommunication over the phone on spa access, the reality was different, but quickly solved.“