8/10 – Gut
James
Mit der Familie gereist
7. Jän. 2026
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall my family and I had a great time while staying at Bakour Suites, but the resort definitely has some positives and negatives.
Positives:
I would give the food an "OK" rating. The buffet has standard resort-buffet fare and it was good. The specialty restaurants were ok. FYI the "Asian" and "Italian" restaurants are in the same building but change each day
The pool is great. The water was nice and the chair/umbrella setup seemed to work well. We typically walked out between 8 and 8:30AM and there were always chairs available. Bartender/Waiter Braulio (sp?) was great and worked hard bringing drinks to everyone throughout the day.
The entertainment staff was fun..."Julio MC" and a woman whose name I cannot remember did make an effort to interact with everyone.
Negatives:
Three main negatives...1.) The facility and rooms is/are in major need of repairs. we had a three bedroom suite with two showers...one of the showers had a broken handle and would not turn on. It was not fixed we let them know within the first hour we were there. The air conditioning randomly would stop and start working each day.
2.) The resort is VERY understaffed. I really felt like they need to double the amount of people working there. changing over tables in the buffet, room cleaning/fixing, and bartending service is very slow because of this.
3.) The beach at the resort is a small marina and not swimmable. You need to walk next door which isnt very far but slightly annoying
James
Aufenthalt von 7 Nächten im Dezember 2025
