We stayed in the first floor unit with two adult couples and 3 young children (4, 3, 1 years old). In general, we had a great stay. By far, the best feature of the place was the easy access to the pool and beach. This is one of the very few ground level units that has a gate directly from the patio to the pool area. The latching system was not accessible by the kids so we didn't have to worry about them wondering off without us knowing. We spent nearly all of our time at the pool or on the beach and it was so nice being able to quick get anything from our condo quickly.
The kitchen suited our needs as we cooked most of our food on this trip. We also opted to have our unit cleaned each day for a very reasonable price. Having a washer/dryer was nice as well. I was pleasantly surprised at how non-Americanized this place is. We were one of maybe 2 or 3 U.S. families there and it felt more exotic when we had to use Spanish. One that note, very few staff members speak English so be prepared to use your Spanish skills. The employees here are amazing. Always cheerful and willing to help however they can. We felt very safe and left our patio doors wide open even when we were down at the beach. The pool is large, warm, and there is a great kids section that is about 2 feet deep.
There were a few reasons I didn't give this place 5 stars:
- There are huge art pieces on almost every wall (too much in my opinion). Some are quite strange and the one in the kids room was creepy. We had to take it off the wall because it was scaring the kids.
- One of the patio doors did not lock. We felt safe enough, but being on the ground floor, it would have been good to be able to lock up at night.
- The queen bed in the 3rd bedroom was super squeaky. We ended up putting the mattress on the floor to avoid the noise.
- The toilet seat was missing from one toilet. It was replaced within a day, but we shouldn't have had to ask about this. We were also told we had to buy replacement toilet paper when it ran out.
All in all, we had a great time and would recommend this to others, especially for families or more low-key vacations. Salvador was responsive and easy to work with.