Hotels Progreso

„CAVEAT! I arrived just to find out I have to pay an extra $66.10 dollars for taxes that Expedia already charged me. Either I paid or I didn't get the room. I complaint to Expedia by phone, I was left a long time on line, finally somebdy took my call from an Asian call center and was totally unhelpful. Even showing with my invoice to the hotel personnel did not solve the problem. They refused point blank to aknowledge payment done to Expedia. Besides the extra charge, identical rooms had ...

„Desafortunadamente uno de mis familiares se enfermo un día antes del hospedaje y no pudo viajar. Aunque en expedia y en el hotel se indica de una política de cancelación y rembolso se intento solicitar un rembolso parcial porque no se ocupo una habitación. Entre el hotel y expedia se echaron la bolita y ninguno pudo responder mi solicitud. Nota: estoy consiente que no me iban a reembolsar todo lo que pague por la estancia, pero en airbnb u otras plataformas al menos hacen rembolso parcial. El ...