Finde Prag Mahal Hotels

„Clean and nice stay“

„room was clean and comfortable. staff polite and helpful. location was out of town but autorikshaws were available.“

„Erster Eindruck von Service und Zimmer war sehr gut. Das Essensauswahl war klein aber das Essen war gut. Aber in 2 Tagen waren es insgesamt zu viele Probleme und der Service war zwar bemüht, aber meist wenig hilfreich. Beim Frühstück war das Abfragen der Zimmernummer wichtiger als einen Tee zu bringen. Ständige WiFi-Probleme, Probleme beim Ausstellen der Rechnung und ein Zahlen mit Kreditkarte sollte beim Checkout erfolgen, war bei Checkout aber nicht möglich was zu erheblichen Problemen ...

„Better cleanliness desired, staff needs better training. Hearth & soul missing in the team“

„I had a very disappointing experience staying at this hotel. The service was extremely poor and the staff seemed uninterested in helping guests. The room was not properly cleaned when I checked in — there was dust, the bathroom was not hygienic, and overall maintenance was very bad. Basic facilities that were promised were either missing or not working properly. When we raised concerns with the staff, the response was slow and careless. It felt like guest satisfaction was not a priority at ...

„Cet hôtel ne mérite pas le classement que lui donne Expedia. La chambre n’est pas très confortable (pas de chaise ni table pour les petits déjeuners) le dessus de couette pas propre, très bruyante même la nuit. La salle de bain c’est pire même pas de papier WC. Déplus nous avons dû payer les petits déjeuners alors qu’ils étaient annoncés compris.“

„Decent stay“

„Until fully staffed don’t go!! Gosh, where do I start!!! The staff are lovely but they don’t have enough. The breakfast was nice but lunch and dinner were served after 1 hr. The property is nice but they will count every towel after u leave so don’t leave ur towel in gym or beach. I would never go back to this hotel. But they want to help but they cant. “

„We had a lovely stay at this hotel. The reception staff were incredibly kind, friendly, and accommodating—always ready to help and support us whenever needed. There are plenty of food options available below the hotel, with the added convenience of having meals delivered directly to the room. The room itself was clean, well maintained, and had all the necessary amenities. Housekeeping and towel replenishment were promptly provided upon request. A couple of things to be aware of: the room can ...