8/10 – Gut
Glenn J., Rockwall
7. Aug. 2025
There were some fantastic things about this rental and some things that needed help. In general, the house needs some attention and TLC. The owner communicated well about our stay and met us at the guard station at the gated entrance on arrival. However, when we checked in, the pool was green and full of algae. It wasn’t usable for several days and 3 visits from pool service. Big disappointment. We also noticed that cleaning wasn’t done very well, and it looked like the property hadn’t been used in a while. They arranged for cleaning service the next day. The next morning, we were woken by construction going on next door that should have been disclosed as well – major impact for trying to relax during the day.The shower head sprayed water out of the top and soaked the bathroom. It took the maintenance people 3 days to fix this.On the positive side, the views are stunning and very nice up on a big hillside. Only at certain times are you going to see the actual sunset on the water here. The sunsets were still spectacular.Another issue is that one of the room’s air conditioners did not work and it took 3 maintenance visits to figure out the freon was low. Finally had AC after 4 days. The rental had everything we needed except for dishwasher tabs, but the owner brought a few to us after a couple days. This was needed as we made daily meals here. Otherwise, all utensils, plates, and cookware were available. Overall, a pleasant stay. Pura Vida!
Glenn J.
Aufenthalt von 7 Nächten im Juli 2025