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„Personal an Rezeption und im Restaurant/Bar hatte keinerlei Servicequalität. Der Gast störte bei Bestellungen oder anderer Anliegen das Personal beim Unterhalten mit Kollegen oder aber war im Smartphone versunken - Ausnahme Ignacio und Martin! Keine Begrüßung und keine Verabschiedung! Keine oder keine ausreichende Anzahl von Badehandtüchern auf der Dachterrasse, erst nach 3-maliger Anfrage und 40 Min. später gab es diese. Wasser im Aussenpool verdreckt (Vogelkot). Zimmer hatte einen kaputten ...

„They have a fantastic ocean view, very welcoming and eco-friendly. Playa La Boca is a great place for beginner surfers too. They have multiple outdoor spaces with ocean views. I would only recommend some more cushions on the outdoor searing and that Marley doesnt bark before 9am, but he is a sweet dog.“

„La habitación no estaba completa, toallas con hongos, sábanas sucias y cortinas inadecuadas para un buen descanso “

„Cuando llegue ai con mi numero de reserva pagada me dijeron que la reserva no existe. Perdi dinero por siete dias de reserva que no fueron reembolsados. Tengan cuidado con este hotel son ladrones y no reenbolsan su reserva. No lo usen. Los atendientes son mal educados e ignorantes.“

„The condition of this place is way below par. Pictures don’t show the true condition. “

„This was the best place I could have chosen for my week long visit to Valparaiso! Set atop a small hill a mile south of Sotomayor Square the guest house is in a more quiet neighborhood. This area is convenient for visiting the UNESCO areas, but much more peaceful and safe for walking around. The room (I chose #3) had a view of the garden/ courtyard and was always cool and comfortable even in the hot weather. Every morning there was a delicious breakfast and the hosts were very friendly and ...

„Hier war alles perfekt. Phantastische Aussicht, es hat sogar einen Feldstecher zur Benutzung, Morgenessen auf dem Dach, sehr reichhaltig, viele Möglichkeiten zum Ausruhen. Personal sehr aufmerksam, gute Erklärungen zu Beginn des Aufenthalts. Reichhaltige Minibar und mehrere Flaschen Wein zum Kaufen im Zimmer, alles zu moderaten Preisen.“

„Perfect little hotel with very friendly and supportive staff / owner. We had a good connection from beginning and they helped us out. We had perfect 2 days of stay and will be back for sure. Thank you Amelia and Sebastian!“

„A very good stay. The room excellent, very comfortable and clean. The atmosphere very good, the hosts very friendly...100% recommended.“

„The hostel is very beautiful and the staff was really nice. Its ideal for a short stay, but also for staying a longer its perfect. We had a great time in La Casa Piola. :)“

„Großes Zimmer, freundliches Personal, solider Service. Würde ich wieder buchen. “

„Charming historic building, beautifully restored. Friendly hosts, fascinating neighborhood. “

„Expédia is a bad company with total lack of humanity“