Hotels Porterville

"Das Zimmer war sauber und geräumig. Im Zimmer nebenan hatte ein Hund nonstop gebellt. Das Personal hat sofort die Besitzer des Hundes kontaktiert, worauf diese ihren alleine im Zimmer zurückgelassenen Hund geholt haben."

"We booked well in advance and only found out at check-in that the elevator was out of service. Despite this, the front desk assigned us a room on the 4th floor. My 70-year-old mother was expected to carry her luggage upstairs – unacceptable. Only after insisting did we get a room on the 2nd floor. The hotel is clearly in need of renovation. Paint is worn, fixtures outdated – and it's the first hotel we've ever seen with EXIT signs installed at floor level. While this may be intended for visibility in case of smoke during a fire, it's also a clear indicator of how the building is aging. Pros: Clean, quiet room. Cons: Poor communication, lack of empathy, and an overall feeling that guests with special needs are not considered."