Hotels Portachuelo

„The hot tub smelled rotten, the water was clearly not cleaned. Once we checked in we realized the staff left the property for a couple of hours - the desk is not always staffed, so there is truly no security. The room was not clean and there is was no hot water in the shower. When we told the property we wanted to leave, they just told us to pay them and offered no resolution for our complaints. We did not stay either night we had booked here, we found alternative lodging that was nicer for ...

„Buen servicio“

„This is an awesome place. You get everything in just one place!!“

„La comida en los restaurante es maravillosa, el lugar es genial, si deseas jugar golf es una excelente opción. Definitivamente es espectacular. “

„Clean room. Delicious breakfast, beautiful property, nice staff “

„Clean room, cozy space, quiet, centrally located at an unbeatable price.“

„No lo usamos “

„schönes, zentral gelegenes Stadt-Hotel, wir hatten ein schönes großes Zimmer mit toller Aussicht auf die Stadt, das Frühstück im Restaurant am Pool über den Dächern der Stadt ist sehr reichhaltig und auch hier ein toller Blick, sehr freundliches Personal, wir kommen gerne wieder“

„Good location and value. Helpful staff “

„Tried to charge us 1.7 million pesos for tourist pack. Insane attempt to rip us off. “

„The hotel facilities may be acceptable, but the staff’s service is absolutely unacceptable and by far the worst I have experienced in any hotel. On one occasion, when we returned at night, we found the room completely unmade. When we reported the issue, the front desk staff responded with a rude, dismissive, and highly unprofessional attitude. To make matters worse, the bed was in very poor condition, and it took the hotel three days to fix it. This level of negligence and lack of customer ...