4/10 – Schlecht
Grace
Mit der Familie gereist
30. Apr. 2024
Verbesserungswürdig: Personal & Service und Ausstattung
Honestly The room was nice! First day here was good until it came to servicing the room usually if your a stay at the hotel you get new towels and soaps as long as theres no dnd sign on the door which i did not have up. And mind you ive worked at quality inn hotels i know the regimen and these guys were not up to par. No towels or soaps were put in the room and when i called the second day for them to service my room i was told i come down to front desk to get my clean towels and soaps i told the front desk manager i shouldnt have to come get the stuff when im not at the hotel and that they should be able to do it themselves like i would of when i would work! And mind you i had a king jacuzzi room which has 4 big towels a bathmat 2 hand towels and 2 wash cloths when i got the "clean" towels i only received 2 towels 2 hand and wash. Knowing we needed the bathmat for after the tub. All an all i wasnt very happy with how we were taken care of! As a former housekeeper i wasnt impressed at all. Especially when the housekeeper threw bleach water over the edge of our balcony where we stood outside to smoke.
Grace
Aufenthalt von 3 Nächten im April 2024