2/10 – Ungenügend
Marc Bruno, Toronto
26. Sep. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
This property was a nightmare. All week the temperature in Pitesti was in the 30 degrees Celsius. The air conditioning never work. Complain every day and was told that it would be ok later on the day which it never was. Found out by one of the employee that the chiller was broken and that the owner did not see the necessity to replace it. The whole building is in an awful state and needs maintenance. The owner scream at us and told us that we came with expedia which is a company that will not pay a fair price for the room and that we should be grateful he let us in. Sometimes, after waiting for a long time, we would get warm water but with a varying pressure every minutes. The maid took off the shower curtain for washing but forgot to replace it. Finally had enough of this and after 8 nights, we moved to a different hotel, in spite of having paid for 10 nights. This Victoria Hotel should be avoided because it is in an awful state. They claim to be a 4 stars but they must have stolen at least 2. The hotel we move in for 2 days was very nice (Arges Hotel) and everything was working as it should. Will in the future avoid Victoria Hotel. It is on my black list.
Marc Bruno
Aufenthalt von 10 Nächten im September 2023