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„Sehr gute Lage und ausserordentlich freundliche Mitarbeiter. “

„Nettes Personal, Restaurant sehr teuer, liegt nicht am See, keine Zimmer mit Seesicht“

„WIFIの使用方法が改善されてて助かりました。“

„Resepsiyondaki görevlilerin çok yardımsever olması, oda konforu“

„除了自助早餐比較一般外，其他方面都頗為不俗。“

„Die Lage des Hotels ist einzigartig. Alles zu Fuss zu erreichen und nahe am See gelegen. Auch das Frühstück war für den Preis sehr umfangreich. Das Hotel selbst ist leider schon etwas in die Jahre gekommen.“

„スタッフが親切。西湖にも清河坊にも歩いて行ける近さで便利。“

„Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though“

„飯店地理位置佳，離地鐵很近！房間有點太潮濕，Wi-Fi很穩定！以後曲杭州首選此飯店入住～“

„Good location “

„Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue.“

„The hospitality at the hotel was really good. The staff were very helpful and friendly. The breakfast selection was really good and tasty. It is very family friendly. My husband and I have travelled around a lot and this is one of our favourite hotel. The location is great and the metro station is only 7 mins walk. We hope to come back again and thank you so much. “

„Walking distance to the West Lake, and close to subway, and a busy shopping area.“