Hotels Phoenix

„Das Zimmer ist schmutzig “

„No issues“

„Short staffed but good hotel“

„.“

„The hotel was generally fine, but the breakfast was a major disappointment. Considering the high ratings on Booking and Expedia, I expected much better. The breakfast selection was very limited and not what I would expect from a 3-star hotel. To make matters worse, all the plates, forks, knives, and spoons were disposable plastic items. This felt cheap and significantly detracted from the overall experience. The breakfast service does not match the hotel’s ratings and should be improved.“

„Nicht viel“

„Hotel was very dirty pool smelt like straight bleach“

„Clean room. However, pool water looked cloudy so did not use. Also, receptionist did not charge correct credit card.“

„AC was leaking water everywhere. Including my bag. Police were there 3x day of check out“

„Wir haben nur eine Nacht dort verbracht. Sind vom Flughafen gute 45 Minuten dort hingefahren. War sauber, WLAN hat funktioniert, Frühstück typisch amerikanisch. Alle waren sehr freundlich.“

„We have booked a premium appointment for four days which was located on the 24. floor and had an amazing view. Unfortunately, the appointment could have been cleaner, especially the furniture was very used and full of stains. It’s not expensive at all to maintain or replace the furniture. The couch was extremely dirty and the rug was full of ugly stains, so not really welcoming and comfortable. Not ok for this price! “

„Preis-Leistung klasse, Lage ok, Zimmer perfekt. Poolnutzung leider sehr schlecht, da immer sehr viele Kinder diesen nutzen und reinspringen, toben, Lärm ohne Ende. Ansprache eines Kindes ergab Beschwerde über uns, da man in den USA scheinbar Kinder nicht direkt auf deren Fehlverhalten ansprechen darf - Hotelpersonal stand auf Seite der Kinder. Da hätte ichmir seitens Personal mehr Unterstützung gewünscht.“