8/10
The property was beautiful and location was fantastic. The views are just incredible especially from the oceans buildings. The room accomodations at the Oceans bldg were recently renovated and look great!! have to commend management/ ownership for this. We opted for the all- inclusive package. The food menu for dinner at pureocean restaurant needs to be better. Breakfast options were great. Surfside restaurant was a better option for dinner. Although majority of the staff were very friendly and helpful, some were bit grumpy. This needs to change. You should not openly grumble about work and other things while guests are around. The managers need to motivate and encourage staff to focus on customer service and leave the bickering and petty discussions outside the work area. We have been to St. Lucia and stayed at many good resorts and the staff and service are simply amazing.
Vinay
Aufenthalt von 3 Nächten im Juni 2025
