We were notified 2 days prior to checking in that there would be construction. The mgmt co. offered a refund, but it was too late for us to change plans, so I agreed to a 20% discount. As such, I can't complain about that.
However, there were other disappointments. The dryer was in serious disrepair. It worked, but it sounded like a jackhammer & was quite disconcerting. Hopefully, the neighbors weren't disturbed. The mgmt company responded quickly and sent a repairman. They couldn't repair the dryer due to no available parts, so we lived with that. Prior guests must not have used the dryer or just didn't report the problem.
The worst problem to which the management company did respond quickly was the "other guests." The Roach family, quite a large family, made themselves known right away. We saw many and squashed those who couldn't run fast enough to get away. When one came out of the toaster, that sealed the deal. We had to purchase out own plates, cups, and silverware. We "hid" bread, open chips, and other foodstuffs in the microwave and our ice chests.I found a nesting place under the kitchen sink and dishwasher. Mgmt sent two exterminator teams, and hopefully, for the next guest, the infestation has been eradicated.
We loved the location, & layout & appreciated the mgmt acting as promptly as they could, but we probably won't be staying at this particular location again cuzIt's kinda hard to get the picture of the roach coming out of the toaster from my head.