Nestled in a quaint neighborhood, the Brass Elephant offered all the space we needed to feel at home for the week. The couches and beds were very comfortable. The owners, Jeff and Dawn, were incredibly helpful and responsive when the main living room lights weren’t working. While the owners were lovely and helpful, the cleaning crew leaves much to be desired. The kitchen cabinets were sticky and lacked a sufficient supply of cleaning products to fulfill our duties as guests. There was food in the refrigerator from the previous guests and the grill had run out of propane. The main areas of the floor were clean, but clumps of residual animal fur had made its way to the corners. The cleaning company claimed there was a pillow and pillowcase missing from one of the bedrooms, so we were charged a fee. We didn’t take a pillow or pillowcase, so that’s really annoying and unfortunate. That said, we understand the position of the homeowners to insist on a charge due to the report from the cleaning crew though I would recommend the homeowners review their expectations of cleanliness with them as I am sure they are investing quite a bit for the service and certainly not getting their money’s worth.