Hotels Passage West

"I rarely leave reviews this negative, but this stay genuinely warrants the lowest possible rating. The lobby looked pleasant and the reception staff were friendly and helpful, which made the experience that followed even more disappointing. Upon entering the room, there was a noticeable musty smell. In the dark, we didn’t immediately realise the cause, but by morning it became clear: there were serious damp issues, with water creeping up the walls outside the bathroom and visible mould on the wallpaper. This explains the unpleasant smell, which was also noticeable in the bedding. The problem was not limited to our room. The corridor showed similar signs of damp along its entire length, suggesting a widespread and unresolved issue. There were also smaller problems that added to the overall poor impression, including a very improvised fix for the shower head and torn net curtains. What was most concerning, however, was how fresh towels and bedding were stored: directly on the corridor floor, where guests walk and drag luggage. This is completely unacceptable from a hygiene perspective. Photos will be included, as this is difficult to believe otherwise."

"Kein Frühstück gebucht"

"Personal freundlich, Ausstattung und Lage sehr gut! Zimmer nicht 100%ig in Ordnung!"

"Overall decent, but overpriced for what it is. Reception was slow and making things more complicated than necessary. Breakfast good."

"Das Hotel an sich war sehr schön! Schöne Zimmer, super nettes Personal, einzig das Frühstück war entwas eingeschränkt. Ansonsten sehr solide."

"Zimmer OK Personal gut"

"Sauberes gemütliches Zimmer. Tolles Frühstück "

"Abgewohnt und teuer. Frühstück ok. "

"Ein schönes Hotel mitten in der Stadt, daher natürlich nicht ruhig gelegen. Sehr bequemes Bett und recht hochwertige Kissen und Decken, was vor allem bei einem längeren Aufenthalt sehr angenehm ist. The staff was outstanding!!! I had food poisoning from a supper at a restaurant in the city and the manager himself brought me some water to the room. Also the other staff members were always very friendly and helpful!!! If you like to stay in Cork I highly recommend this hotel to you! For me, I will choose a more rural area like Bantry, next time, but this has nothing to do with the hotel itself! "