4/10 – Schlecht
Zerai
31. Juli 2025
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Pros and Cons of this property:
Pros:
Staff respond mail/call quick!
Cons:
1. photos posted on Expedia of this unit are not what you find in actual:
- a Squeaking old couch with very old TV and fan both don't work.
2. Arrived at the property around 4:30pm, room was not ready; We had to wait 30min outside to let staff finish cleaning in a rush.
3. The worst dangerous part of this unit is climbing the narrow stairs; at daytime going 2nd floor to the unit is very dark and there is no light; and you can't see the stairs; We had to use our phone light to get into the room; No, a single bulb to light the corridor!
4. Opening the door old door of the unit was a struggle; It requires to tweaks and turn for some time to succeed.
5. Finally -the unit management said they sent a back my deposit Eur250 i made during booking, yet i did not receive it back in my account; I had to report my bank to take care of it;
Finally, i wouldn't consider booking this unit for my next trip; Hope my experience helps other visitors.
Zerai
Aufenthalt von 2 Nächten im Juni 2025