The house itself was beautiful—spacious, clean, and very comfortable for our group. The bathroom-to-bedroom ratio was ideal, and communication prior to our trip was prompt and respectful.Unfortunately, our experience during the stay was frustrating due to a lack of communication. We messaged the host about wristbands, including where to find the pool and how to pick them up, but never received a response. We had to rely on other guests to figure this out.We were initially told wristbands were only required for pool and beach access in early communications (emails/websites) However, while at dinner, members of our group were stopped by security when trying to re-enter the property and were told wristbands were required at all times. It was only 7:30 p.m., and there had been no clear communication or signage about this policy. They were threatened with removal, which was stressful and especially unsettling for some of the younger members of our group.We left dinner early to help resolve the situation. Even after showing our reservation and payment confirmation, security required additional proof and insisted. They sent 2 members back to the house to retrieve all wristbands and the rest of our party had to wait behind a gate.We respect the need for security, but clearer communication from the host about wristband requirements would have prevented this situation. While the property itself was great, this significantly impacted our experience.