Hotels Ouéto

„I booked for a senior suite. I was placed in a junior suite because even though I had already paid they double booked it and gave it to someone else. I was upset, but they said I’ll be refunded for the difference. I reached out several time to the property, to Expedia and they weren’t able to help. Even tho I was given a receipt with the amount to be refunded. Now I am filling a claim with my bank. Additionally, the food was terrible, they only have one iron on the entire property which I needed ...

„We only stayed here one night, but the staff were so friendly and accomodating. The rooms are HUGE. Breakfast was very filling, we were offered eggs, an assortment of bread, salad, fruit, juice, tea and coffee. The kids enjoyed the pool and the games out on the terrace. The manager, Toby, was very friendly and our kids loved his dog, Moon.“

„Staff were very helpful. Clean room.“

„Beautiful property “

„The area of the Guesthouse is very safe with plenty of shops and restaurants around. “

„Everything is perfect Recommend to everyone “

„Taxi driver got very lost trying to find the hotel in the dark when we arrived. PLEASE put a sign on the main road & on the hotel door to help people find it. Breakfast wasn't served until 9am so we were unable to take it as we were on a work trip. Please consider travellers who are travelling for work and need to get to meetings by 9am so cannot wait for a late breakfast.“

„Very good“

„First of all the promised shuttle didn't come and I had to find someone to call for me the hotel. Then they sent a driver but I lost half an hour. At the reception I had to wait another 30 minutes to get my key!! For this money I expect better service!!! The restaurant was really good, I enjoyed great dinner for a really good price. The shuttle back was quick and free of charge. The hotel is clean and modern.“

„Alles sauber und funktionell, wenn auch das Alter sichtbar. Besonders an der Rezeption sehr freundliches und hilfsbereites Personal, die fast alle auch Englisch sprechen. Frühstücksbuffet o.k.. Preise im Hotel für Speisen und Getränke zu hoch.“

„Bien situé “

„Expedia confirmation says room is for 2 persons with breakfast, but Hotel says breakfast was only booked for 1 person. After friendly discussion we got 2 breakfast. Problem seems to be Expedia, because Hotel offers this room type for 2 people, but always with 1 breakfast.“

„Nit what i thoyght i “