Finde Otún Lagune Hotels

"Very lovely place!"

"Beautiful atmospheric hotel with a wonderful restaurant, Terra. Stunning views from the hilltop terrace. Excellent cocktail bar. All round flawless, friendly service. About 30 mins walk from the Santa Rita waterfalls with incredible birdlife. A few minutes taxi ride into lively Salento town. "

"Unglaublich schöner Ausblick, sowie vom Zimmer aus als auch vom Frühstücksraum aus. Sehr gutes Frühstück. Sehr freundliches Personal. Das Hotel bietet auch viele Aktivitäten an. Massage, Jacuzzi, Sauna (leider muss man bei der Sauna die Türe zu halten da defekt) vorhanden. Zimmer geräumig. Leider etwas frisch im Zimmer (kleiner Heizstrahler ist im Zimmer)"

"Wahrscheinlich die beste Option in Pereira; für kolumbianische Verhältnisse ok. Massagen im SPA sind schlecht, Cappuccino in der Früh kostet extra, Straßenlärm deutlich zu hören da keine schallisolierten Zimmer. Frühstück war gut, Pool auch. Fitnessbereich ist gut ausgestattet. Bettwäsche nicht aus Baumwolle. "

"The hotel’s highlight is the view to the valley. Rooms with such a view cost extra. Breakfast is a rather small plate but one can sit on the terrace with the view. We felt that the hotel could make more out of its amenities and were ultimately a little disappointed. "

"Das Personal war sehr freundlich und bemüht. Das Frühstück war ausgezeichnet. Der Ausblick in die Berge war atemberaubend."

"Wunderschöner Ort mit einer unglaublicher Landschaft. Zimmer und Service perfekt. Terrasse mit geheizten Pool und schöner Aussicht. Zudem ist das Essen sehr gut. Wir waren 5 Personen in unserem zweistöckige Zimmer mit 3 Doppel-Betten. Uns hat es sehr gut gefallen. "

"Unfortunately, there is only one good thing to say about this hotel. The pools are in good shape and super nice! However: We booked a "Luxury"-room... - the bathroom door was broken and could not be closed - the heating system was broken. The room temperature did not exceed 18 degrees during the entire stay - there is no hook or anything similar to hang the towels. (Not that they would dry anyway in regard of the room temperature) - the food is extremely overpriced compared to quality you get and usual Colombian prices - during check-in, the room keys and taxes were programmed/charged for one night, even though we had a reservation for two nights. This resulted in another rather unexpected charge in taxes during check out and an additional visit at the reception for reprogramming the keys during the stay -the TV-remote battery needed to be replaced. It took three visits at the reception and a five hour wait until it was replaced - there is a good selection for breakfast. However, even the hot dishes are quite cold and unfortunately the food quality lacked - Expedia tried to get in touch with the hotel concerned my reservation and they were not able to reach the hotel by phone or email for several days - the restaurant does only have digital menus. Make sure you have your phone with you Few of these points are definitely not that bad.. However, they add to the overall "experience" and show the level of detail given to the customer experience. Profit over Quality! "