6/10 – Okay
Mary K.
24. März 2025
Spring Break
The house overall was good besides a few things. We paid for pool/spa heat and it was actually too hot. If we had the jets on in the hot tub for over 5 minutes you couldn’t be in it. If they were on longer than that it would get over 112 degrees. We called to have them turn the temperature down and it took them 4 days to get someone there. We also had a broken chair that was never fixed. The bunk bed in my son’s room had a board that was broken so he had to sleep on the bottom. Whenever I contacted them I would have to send pictures to 3 different numbers. It took lots of time away from my vacation to attempt to communicate with them. At one point they told me they came and fixed h the e chair when in reality no one came so I had to resend pictures to prove it was still broken! The house overall was good but the communication with Upstay was very frustrating!!!
Mary K.
Aufenthalt von 7 Nächten im März 2025