Just got back from our 5 night stay & this was our first vacation rental ever- & for the amount of money that we paid to stay there, Im just disappointed with the amount of things we had to deal w the entire time we were there that were negative- would of rather just stay home..the inside of the house was beautiful, we loved the themed rooms (that’s what attracted us to the house in the first place.. but even the process leading up to the vacation was super stressful bc I rarely could get a hold of the home owner once money was paid..it took weeks of trying to reach out to her & I finally had to contact customer service for help multiple times to contact her for me & she did finally call & we spoke & she was very nice, but then for the rest of the remaining couple weeks leading up to our stay, she again responded once then was no where to be found, even on the day of check in.. we dealt w roaches the entire stay (dead & alive) - pest control did come out two days before we left, but i feel like that’s not something that should happen while your there, they should do all the spraying before guests arrive..there were no fans through out the house, which is my fault I guess bc I didn’t notice that in the pictures- but it was so warm to begin w, & the A/C temp was not allowed to be lowered below 72 & the downstairs was just hot all the time even w it being on 72 (& doors/windows were always kept shut) property manager had no answers for this. which kind of forced us to stay upstairs most of our time when we were not in the pool or game room bc it was much cooler up there.. the ice maker stopped working a day before we left & they couldn’t fix it so we had to buy ice..only two items to play in game room outside of ps4- ping pong & air hockey, which was cool except for the fact that the air hockey table didn’t work upon arrival.. maintenance came the 2nd day we were there to fix a list of things and we got to play on the air hockey table for 20 minutes then it was back to not working, I just didn’t feel like having to continue to have him come out to fix it again bc he seemed so agitated to be there, so we went without.. things were either broken upon arrival, kept falling apart or were missing (like tv remotes) & honestly I just couldn’t relax at all & was on edge bc I was so worried something else was gonna happen & I was gonna have to reach out to the property manager again to let her know about something else..