2/10
I want to be clear that the resort that this unit is a part of is great - this particular unit is outdated, and very poorly managed. We had issues upon arrival when the code they provided didn’t work. We waited almost 3 hours for them to resolve and it was ultimately my husband that was able to get us in. The person that was here helping rushed out and with a quick “sorry” and the property manager who was “two minutes away “ never showed up to apologize or see if we needed anything else.
The unit is very outdated - the back door has clearly been forced open numerous times as it no longer locks and is only secured by a doorstop. Kitchen flooring has shifted so much that there are huge gaps in between floor boards; raised transitions are clear tripping hazards. Visible mold in the bathroom showers. Missing batteries in remotes for the lights and the tv remotes had to be shared. Kitchen cabinets are peeling, you can’t open the drawers all the way and there’s no pans - so don’t pick up anything that needs to go in the oven. Microwave door handle is breaking off and the front door alarm goes off just about every other time you open the door or close it. They provided less than a 1/2 roll of toilet paper in each bathroom to start us off - and plenty more.
I asked the property manager for the owners contact information and he stopped responding. There’s been no communication since day 1. The resort itself is great for kids - avoid renting from this person.
Tiffany
Aufenthalt von 5 Nächten im Mai 2025