2/10 – Ungenügend
Chad B.
26. Apr. 2025
Verbesserungswürdig: Sauberkeit
Condo was SUPER dirty and AC broken at check in
Upon checking in the house was not cleaned. They had to have someone come back out to clean it WHILE WE CANCELLED our evening plans to wait for them. Also- every window and door was open in the property when we arrived as well. We found this odd as it is Florida and even in the winter months it gets warm (80’s at that time). We come to find out that the AC was broken. So that was ANOTHER tech we had to wait to show up after canceling our evening plans. They determined that someone had “stolen” a part on the AC and used it to repair a different unit. All of this could have been avoided if the cleaner realized it was 85 inside while “cleaning” before we got there but they didn’t say anything. Instead they just opened all the windows and doors. The other thing that was a bummer was that the heater for the pool wasn’t turned on prior to check in as requested (and paid for). This meant that my kids could not swim as the pool was 72 degrees and it was too hot to be inside the house (84 when we got there)Not a good experience.
Chad B.
Aufenthalt von 3 Nächten im Februar 2025