My Salt Line experience was full of Pros and Cons. If a few things were addressed it could’ve been great. I paid a high price at the height of the season and thus expected great things. This how it went.
Pros:
Staff was all friendly and service oriented.
Hotel is relatively new and overall clean and modern.
Included breakfast was pretty good compared to most at the coast.
The location is ideal for exploring seaside.
Their pet policy is great if you are a dog owner.
Cons:
Housekeeping service seemed poorly trained. For example, we were given one towel and a special bedsheet for the dog and on our first morning housekeeping took those things away and they were never replaced. I used the in room coffee on the first day, but they never replaced the amenities.
On our first night at the pool my kid pointed out moldy snacks left along the edge walls. On our third day they were still there.
One of my choices to stay there was that they had a hot tub. There was no notice prior to the state about it being broken and out of service.
I went to use their fitness facility, and almost everything in it was broken, or out of batteries, or in need of some level of service.
I needed to return to the desk at check out and give them my card again because apparently their computers had gone down and they had lost all my information.
I would also add that this is the only place I have stayed in years, we are behind check out no one asked how my stay was.
