2/10
We chose not to stay at this hotel due to the extremely poor and unsanitary conditions of the room. Although we reserved a non-smoking room, it reeked of cigarette smoke and mildew. There were burn holes in the bedding, unrine stains on the toliet, and pubic hair in the bathroom. All clear signs that the room had not been cleaned properly. The overall environment was dirty and unacceptable, making us feel uncomfortable and unsafe. As a result, we immediately decided to leave and find alternate accommodations. In addition to the unsanitary and unacceptable conditions of the room. The customer service was equally troubling. When we returned to the front desk to request a refund, the man working there told us we should have came back within five minutes if we wanted our money back, something we were never informed of during check-in. He refused to issue a refund despite the condition of the room. We ultimately had to involve the police to try to resolve the situation. Shockingly, the responding officers told us they are frequently called to this property, which only reinforced our decision to leave.
Lecia
Aufenthalt von 1 Nacht im Juni 2025