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"Wir hatten ein Zimmer mit privatem Onsen auf dem Balkon. Ein Traum!"

"Everything was amazing"

"Sehr schönes Hotel "

"The hôtel is in the middle of the Izu Island and allows to start some visits on both sides . It is essential to have a car - the restaurants are available within 10 min drive . The breakfast is good but a lot of people - expect some waiting - Hotel works together with the La Forêt hotel and sharing some facilities ( ie. The pool on the Marriott side ) . The also organize massages in the hotel room - very good "

"Very nice, clean & comfy hotel. Loved the onsen, while watching Mt. Fuji & trains below. "

"I had a wonderful two-night stay at HOTEL MYSTAYS Fuji Onsen Resort. The room was clean and comfortable, and the view of Mt. Fuji was absolutely breathtaking. The onsen facilities were relaxing and well-maintained, making my stay even more enjoyable. I would especially like to thank Kandel at the front desk, who went above and beyond to help me during a stressful situation. I had accidentally left my passport at a previous hotel, and Kandel kindly assisted me in contacting them and coordinating the delivery of the passport to my current location. His support and professionalism made a huge difference, and I’m extremely grateful. Overall, it was an excellent experience, and I would highly recommend this hotel to anyone visiting the Fuji area."

"Es ist ein in altes Gebäude mit jedoch sehr freundlichem Personal und ausgezeichnetem Service. Für europäische Verhältnisse ware die Traditionelle Unterkunft für 2 Nächte ein schönes Erlebnis."

"Thank you for the pleasant stay. "

"Nice views of Mount Fuji from the rooms. A particular, very dated but at the time certainly nice architecture. Makes for a very charming experience. However, some areas urgently need to be updated, e.g. showers, sinks, blow dryers, etc. Everything was very clean, all employees very friendly. Good Onsen experience. Beds not overly comfortable. What was not OK was the food. There are no choices whatsoever. Only set meals for dinner and breakfast are included (at dinner, a very small and unattractive a la carte menue is also available). One cannot change them, there is no flexibility in the services provided. No explanations are given beforehand what to expect. Quality of food is mediocre, very repetitice from day to day. Some items were OK but overall we had a lot better food elsewhere in Japan. Steep prices for additional drinks, even coffee for breakfast costs extra. Overall I find this place nice, but overpriced. Would only go back if food quality and service are improved and prices drop and/or updstes are made. Because everybody was so polite and helpful and the outside setting is beautiful (but touristy, you are still close to Tokyo), we keep good memories."