Finde Okukiyo Powerhouse Hotels

„Staff was helpful. English skills were very good. Facilities were clean and we'll equipped“

„Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available“

„Good“

„Onsen war perfekt. Zimmer war sauber. Personal freundlich. Essen sehr lecker. “

„Always love coming here during the winter time for the slopes“

„高齢の母親と二人で宿泊。事前に連絡したからかもしれませんが、エレベーターから近い部屋にしていただき、移動も苦になりませんでした。夕食は食べ切れないほどの量、朝食も品数が豊富で、お米は「コシヒカリ」食事に関してはとても満足でした。スタッフも丁寧に案内して頂き、とても満足。今回2回目でしたがまた紅葉シーズンに行きたいです。“

„Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! “

„煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。“

„綺麗で良かったです。“

„Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations. ...

„被客房人員質疑自己找不到備用衛生紙 , 感覺真的很不好“

„ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒“

„四万温泉の奥に位置する旅館なので周りはとても静か。 食事が美味しく、目でも楽しませてくれてとても満足しました。 部屋に露天風呂があり、気軽に入る事もできゆっくり過ごすことができました。“

„We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...

„Great stay with incredibly helpful and friendly staff. I would definitely stay here again!“

„よかった。“

„部屋は綺麗で居心地は良かったです。“