2/10 – Ungenügend
Regeina
Geschäftlich gereist
14. Mai 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
UNSAFE Absolutely nothing SAFE to report about this place second floor, holes in floor covered up by modern vinyl first floor water leaks bathroom ceilings not fixed very obvious walls bathroom water between sheet rocks not fixed this hotel is nothing like it is advertised on line through Expedia not getting any help from Expedia I was stuck there for 2 days I had surgery Monday morning the 12th of May could not go anywhere else could not get a refund from the owner or the management of the hotel itself when I arrived they then hit me up with a $50 deposit that I knew nothing about which they got I check out 7:00 (tried to) girl working counter had no authority to refund me my $50 deposit she told me I had to wait for the owner when will she be here at 8:30 I said not happening I have an 8:00 surgery appointment I have to be there I'm not waiting she called the owner on the phone then owner tells me she can send me a receipt by email I said no I want my paper receipt and I wanted it when I check out as in right now she says it takes 7 to 10 days to get my $50 refund back I video the room as I stayed there I made sure I documented everything you can email me if you want room numbers of the second floor and the first floor be glad to give it to you they're not listed in this review because I don't want them to go and fix everything and then make me look like a liar this hotel is unsafe it should not be in business
Regeina
Aufenthalt von 2 Nächten im Mai 2025