Finde Oak View Mall Hotels

„Room was not ready when we arrived,which was after check in time and we were on a tight schedule and made us run behind“

„Good location near shopping and restaurants common areas are well maintained and the free laundry was really nice. The room was poorly maintained, couch was terribly dirty and smelled, mattress was falling apart. Room reeked of room deodorizer when we first arrived, after that began to wear off, every day around 3pm, the room was flooded with fumes through a grill in the ceiling, and we were on the third floor.“

„It was a great place to stay we enjoyed our stay.“

„Nice and roomy clean room, good breakfast, friendly staff.“

„Nice getaway“

„Didn't have towels, conditioner, lotion or hair dryer. Phone didnt work to call front desk. Had to go get the towels. Hair dryer had to be located and was to be brought to the room...front desk forgot what room # so never received the hair dryer.“

„The property was clean.“

„The TV was not working“

„We had a king bed with a pull out sofa. The pull out sofa was broken and once we were able to get it out the mattress was stained with what looked like blood. Super super nasty. They don't do room service unless you are there for longer than 2 nights so we did not have clean towels the second morning. We had to go find towels and they only gave us 3 to start with. Towel quality was pretty sad as well. Thin very used towels.“

„Sound travels very well. Was able to hear people in hallway and elevator all night. It is also impossible to use the toilet in the room without waking anyone else in the room up. As there is no bathroom door.“

„Everything was as expected. Quiet, clean hotel in a great location.“

„Missing the log and lily pad in the pool area, that is half the attractions of the pool which is the only reason we booked in the first place. Staff was openly arguing in the breakfast area during breakfast. Lots of staff and other guests smoking cigarettes..etc.. in front of the entrance. Room was decent but needed cleaned around the toilet and lots of cords and extension cords hanging around the tv area that we had to keep our toddler from grabbing the entire stay.“

„I checked in before checking the room and I was so disgusted! There was dried food on the walls. Spilled drinks along the walls & bugs in every corner! Even roaches shells were all over. I felt so unsafe there and disgusted! I’ve been trying to get my refund for over a week & they still haven’t paid it back. I DO NOT RECOMMEND ANYONE STAYING HERE!“

„All clean and had all I needed“

„Esta bien solo las cobijas les senti un mal olor y sería bueno que pusieran una botella de agua y un bote para basura nada mas“

„Nice Travel Experience.“

„The room was very clean and comfortable!!! The staff was very friendly and helpful and they were always making sure the hotel was clean! The bar staff were very friendly and Jeremiah was the best as he visited with us for quite a while 👍👍 I highly recommend this Embassy Suites and recommend that you use Expedia to book your stay!!!!“