Verifizierte Bewertung
4/10 – Mangelhaft
Jennifer
3. Nov. 2026
Gut: Kommunikation und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Disappointing stay – numerous problems
Unfortunately, our experience at Villa Eugene was extremely disappointing. We booked for 12 nights but left after just two due to numerous issues.
The biggest problem was ants throughout the property, including in all three bedrooms and, most unpleasantly, in the beds themselves. We also discovered a reddish-brown stain on a pillowcase that appeared to resemble dried blood.
There were several maintenance and security concerns. The bathroom sink was blocked, the safe was not secured to anything, and the entrance gate had an awkward padlock that made access difficult. A loose blind repeatedly banged in the wind, disturbing our sleep.
Noise was another issue, including loud music and cannabis smoking from a nearby group, making it difficult to relax.
Management inspected the property and witnessed some of the problems. They offered insecticide spraying to address the ants, but we were uncomfortable with this solution, particularly in the bedrooms.
To their credit, a full refund was eventually approved, which we appreciated.
However, the combination of cleanliness, maintenance, security and noise issues made our stay unacceptable. Having to leave after just two nights and find alternative accommodation was extremely disappointing.
Sadly, I cannot recommend Villa Eugene.
Aufenthalt von 12 Nächten im Oktober 2026