we arrived at 8.30, thankfully we'd eaten as they stop serving food at 8. we had to go into a very busy bar and book in, Jess behind the bar was very friendly but couldn't find the room key, she tried to ring the manager & the cleaner but to no avail.
she then said she had a twin room, but we didn't want a twin we had ordered a double, so she found us another room... 2 and shew us up..... this is where it went downhill very quickly, the room was freezing as no heating was on, not good in Dec.
there was an oil heater so we plugged that in, and put the kettle on for a cuppa.
had a look about, there was mould on the skirting board, a plug socket was hanging off the wall the bathroom was very tired to say the least with more mould.
after about 1/2 hour i said to the wife i'm going to see if there's a different room as i wasn't happy with the condition.
i spoke to Jess again who said they had lost the key to our original room but she had a twin and we were welcome to have a look and see if we wanted it, we could push the beds together.
a few minutes later there was a knock at the door and Ben the manager was there with the original room key no 7, OH NO we'd read reviews about this room, there is an emergency light that is so bright you don't need the main light on, i commented on it and was told very bluntly it is fire safety and nothing can be done, bad move bud that's my business fire safety and i know you can get a light without the green led.
the room itself was ok tho,
