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My stay here was okay, it was a nice area and everyone who worked there was nice. The fire alarm for one of the rooms seems to have had an issue and that went on for a whole night. First it was fixed(which took about two hours) and then it went on again at 4 am again- had to walk down to the lobby, which was in a different building in my pjs. The room with no sea view is dark and there is a sign on the window that says to not open windows. Overall for the price I paid I have to say I expected a lot more. My room was right with view to the vallet and it was super loud from guests coming and going and guests being on the phone. It was not relaxing. I was also told at check out the destination fees will be waived due to the fire alarm and elevator not working. They didn’t do that and now there are playing the game of we never said that. Stay away from the hotel.

Room maid and porter have the level of a 4 star hotel. No, reason to complain. However, their front desk is a desaster. I ordered a parcel to be sent to this hotel under my name. I called them to make sure, everything goes well. When I asked for my parcel they told me 3 times that there isn't any. I have shown them tracking and when it arrived, always the same answer without taking a lot of efforts to check. Finally I insisted that the lady is checking with her own eyes. Ater 5 min she came back with my parcel. No excuse, no sorry, she was just proud of herself. The room had no view and looked at a wall which was 2 m away. Changing the room wasn't possible. Again no special efforts, nothing. Just talking it isn't possible. There are much better and more affordable hotels in downtown Boston