I would NEVER stay at the Paramount again! My room was not cleaned when I arrived, NO towels (not even a single face cloth) , hand lotion left in bathroom from last guests, 2 of the 4 elevators were broken for almost a week, and with a full hotel, you can only imagine the nightmare, waiting to get into elevators to come and go from my room… Not to mention only one ice machine in the entire hotel, and it was located on the fourth floor, only one ice machine… And of course, there was no ice the last day I was there. Went to bar to ask for ice and they told me “we’re closed“, I asked him what to do since there was no ice in the hotel, and they said to “talk to the front desk“… Meanwhile the bartender walked over to the front desk with two large cups of are used to give to the employees, right in front of me. When I asked about ice, the front desk told me to “go to the bar“. When I told them that the bar sent me to the front desk, she threw her hands up and said “we’ll have to call maintenance… Next!“… She didn’t even bother helping me… I will never stay at this hotel again. Maybe they were having an off week but why take it out on the guest. I spent a lot of money to stay there for a week and was treated like crap. I don’t deserve that and there are a lot of hotels in New York. I would suggest staying at one of the other hotels in New York… The Paramont is going downhill fast. I did speak to an employee who told me they have no intention of getting additional ice machine!!