Hotels New Richmond

„Positive: great breakfast with a very big choice, very good service at the desk, rooms are renovated and set up well Negative: The rooms were cleaned very lately,the fitness studio was very small“

„The room was clean but the bathroom wasn’t as clean as I’m used to staying in this chain of hotels. House keeping did really well making sure the room itself was clean, though. The breakfast was OK- Holiday Inn Express definitely has a tastier breakfast. Staff was friendly. Over all good experience.“

„This was a great hotel!“

„Nice room!“

„Loved our stay! We will be returning next summer!“

„Room was clean but appeared to need some TLC on the maintenance. Staff personnel were great.“

„Very nice, close to Riverbend Amphitheater.. better than staying in Cincinnati.“

„I rarely leave negative reviews, but this stay was honestly one of the worst hotel experiences I've had. I booked my room almost two weeks in advance and requested a top-floor room before check-in because I'm a light sleeper. When we arrived, the front desk told us every top-floor room was sold out, so we were placed on the first floor. What really bothered me was seeing guests who checked in after us getting rooms on the top floor. That made it feel like our request and early reservation ...

„Hotel staff didn't care that construction workers were tracking mud on elevator carpet and leaving in sight big garbage bags full of junk. The desk staff was short and defended poor television remote control saying it wasn't hotels fault. Staff needs customer service and relationship training. I will not return or refer“

„Erwartungen erfüllt, aber auch nicht übertroffen.“

„For a Mariott quite ok so far.“

„A+“

„Not a highlight. It was ok for a short night between flights. “