Hotels New Albany

„We were in room 422 and the shower door would not stay shut. That is my only thing. This hotel is clean, quiet and the staff are helpful.“

„Todd was very helpful and funny!! We need more great people in the world like Todd! Great stay and area!“

„Gute lage in downtown“

„Nice hotel however breakfast should be served earlier as it ja declared as an airport hotel“

„When we visit Columbus, we always stay at the Hilton at Polaris. It is a beautiful, very well kept hotel for visitors to the northern end of Columbus. Beautiful lobby, fast and easy check-in, and outstanding room. We love the King suite. The hotel is close to wonderful shopping and dining. A must-try if you’ve never been there. “

„The breakfast and our room was nice. The staffing was not great. Smelled like someone was smoking pot in one of the bathrooms by the pool. Our room keys wouldn’t work due to our time expiring. Don’t know why cause we were staying till Sunday. Then had to leave the hotel for the fire alarm and the alarms were going off for a while. I wouldn’t stay here again. “

„Staff all Around was above and beyond Great location, charming vibe“

„The room was very clean, the staff was friendly and the breakfast was not only fresh but had a good variety of healthy options.“

„Very friendly staff - made my stay pleasant! “

„Arrived at 230pm was told check in was 3 I was ok with that came back around 5:45 still can't check in. My husband who is in a wheelchair chair and I was told to sit in the lobby and that our room would be ready in 15 minutes. We were not given a room until 8pm Next morning I ask if we could have a late check out. I was told no and the front desk personnel was very aggressive and mean as of I was asking her for a million dollars. I stayed at this location before and didn't have an issue but this ...

„The elevator needs help. It shifts up and down after reaching the floor and the doors open. “