Hotels Mystic – New London

„Gratis Shuttle ins anhe gelegene Foxwood Casino“

„We did not eat breakfast at the property. The property was very clean and the staff was also equally nice. I wish they would bring back the shuttle that can take you to the casino and back to the property. “

„The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing“

„When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we ...

„Room was clean but the pillows and the bed need an upgrade .“

„Hotel ok-gut Nur Zimmerrreinung unmöglich. Aufenthalt 7 Tage. Zimmer 2 Tage überhaupt nicht gereinigt. Am 3.Tag nur nach mehrmaliger Aufforderung und nur sehr oberflächlich geputzt Schade“

„Die Cedar Park Whirlpool Suites Anlage ist eigentlich echt schön, Die Lage ist toll , der Service auch völlig in Ordnung, es gibt einen Limofahrservice zum Casino. Parken und W-Lan ist incl. Leider ist die Anlage schon in die Jahre gekommen , in allen drei Zimmern roch es sehr muffig, leider auch nur oberflächlich sauber echt schade“

„Great“

„Suite für 4 Personen war nur für drei Personen geeignet. Zimmer bzw. Schlafcouch war nicht für zusätzliche Personen vorbereitet und wurde vom Personal beim Zimmerservice nicht beachtet. Einrichtung des Zimmer wie beschrieben neuwertig und sauber. Lage zentral aber relativ laut direkt am Highway. Preis/Leistung ok. Frühstück gut.“

„Schon sehr in die Jahre gekommen. Lage war gut, ca. 10 min bis zur Promenade. Personal nett, besonders die Frau beim Frühstück. Wir waren auf der Durchreise nur eine Nacht da, war o.k. Beim nächsten Mal würde ich trotzdem nach einer anderen Unterkunft schauen.“

„The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window.“

„Okay for golfer“

„Rooms were dated but clean. Mini fridge was VERY loud. We only needed a place to rest our heads which it was perfect for, but probably wouldn’t want to have an extended stay here.“

„You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities “