The place was alright for the most part but the rental management company, Vacasa, made the experience much worse. To access the property you have to pick up a packet from a lockbox 20 minutes from the condo that Vacasa manages. The packet includes a physical key to the condo door, parking passes, and pool passes. I called the day before our stay and spoke to 2 representatives, one named Deahvian, and both told me that I would be able to pick up the packet by 11am the day of check in so that I would be able to get through the front gate and park by the condo and use the pools and access the beach and wait for the room to be cleaned. When I got to the lockbox at 11am the packet wasn’t ready and no one was at the Vacasa office to speak to. I called Vacasa and after being on hold for 25 minutes I was told that I would have to wait until closer to 4pm to get the packet and was told I wouldn’t be able to even park at the condo because the front gate attendants are very strict and wouldn’t allow me onto the property without a parking pass. I had a 1 year old and 5 year old and my wife in the car and didn’t know what to do. Luckily my brother was staying in the same building, room 10B, & his room had a key pad on the door and his management comp mailed him the parking passes and pool passes a week before his check in so I parked my car at the grocery store across the street, left all of our stuff there and had my brother pick us up while we waited for our packet to be ready.