2/10 – Ungenügend
kenneth a
7. Juni 2025
Verbesserungswürdig: Sauberkeit
When I came there to check in late there was nobody there the office was closed.. I arrived there around 10:30 and I was under the impression that they will be someone there at the front desk.. there was three other people that were looking to check in and we were left bewildered.. I had to call Expedia to get help and they had cop to me while I was able to find another hotel.. I've never had something like this happen before where I would arrive and it was no one at the front desk to be able to help feeling left stranded.. I'm thankful that Expedia help me and I was able to get another hotel even though I had to spend $25 more but it was a great upgrade where this time I had two rooms with three beds a balcony and a hot tub and I only paid pretty much $20 difference after they gave me the comp. There was one lady I spoke to that she said she checked in earlier but she said the place is kind of sketchy... And I've been a gold member for you a while now with Expedia in rarely make complaints but this tops it for me smh . I advise anyone who rents a roommate this hotel to make sure you call or or call the other ones around the area in Myrtle Beach to make sure that they are there.. I'm grateful that I booked from Expedia where I was able to get help... If I was Expedia I wouldn't use this as one of the hotel options.
kenneth a
Aufenthalt von 1 Nacht im Juni 2025