Finde Museum Shiozawa Tsumugi Hotels

„We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...

„Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! “

„Nice place to be. Staff very nice and cordial. “

„Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available“

„Onsen war perfekt. Zimmer war sauber. Personal freundlich. Essen sehr lecker. “

„Always love coming here during the winter time for the slopes“

„ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒“

„綺麗で良かったです。“

„初グランピングこちらにして大正解でした！ 何よりホテルの方のフロントの方の対応がとても快く温かな気持ちになれた旅でした。“

„The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet“

„Tolles Ryokan mit wunderbaren Zimmern.im lapanischen Stil empfing mich für zwei Nächte. Ich habe mich wohlgefühlt und regelmäßig den hauseigenen Onsen besucht. Das Frühstück und das Abendessen waren unvergleichlich und schmackhaft.“

„被客房人員質疑自己找不到備用衛生紙 , 感覺真的很不好“

„煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。“

„不錯“