Hotels Motohakone

"Wir hatten ein Zimmer mit privatem Onsen auf dem Balkon. Ein Traum!"

"Das Hotel ist super über eine Fußgängerbrücke vom Hakone-Yumoto-Bahnhof (Romanace Car oder lokaler Zug) erreichbar. Sehr zuvorkommendes, freundliches und hilfsbereites Personal. Privater Onsen am besten schon vorher buchen, ansonsten gibt es auch ein offentliches Bad. Beim Frühstück gibt es ein reichhaltiges Buffet mit japanischen und westlichen Speisen, die sehr gut geschmeckt haben. Die westlichen Zimmer haben eine etwas ältere Einrichtung. Wir hatten aber dafür viel Platz und es hat an nichts gefehlt."

"Everything was amazing"

"Nice property with great shuttle service"

"We loved our stay here. The people were so nice and helpful. The bathtub on the balcony was awesome. We felt relaxed and happy all the time. There is even a free shuttle bus to the next Train Station. We will gladly come back here."

"Beautiful place in the mountains. Great breakfast, wonderful Onsen facilities. The staff is lovely. And there is an ice cream machine with its use included in the room price! ^^ Rooms are nice but the furniture looks aged."

"Personal at Reception Not very friendly"

"Nice views of Mount Fuji from the rooms. A particular, very dated but at the time certainly nice architecture. Makes for a very charming experience. However, some areas urgently need to be updated, e.g. showers, sinks, blow dryers, etc. Everything was very clean, all employees very friendly. Good Onsen experience. Beds not overly comfortable. What was not OK was the food. There are no choices whatsoever. Only set meals for dinner and breakfast are included (at dinner, a very small and unattractive a la carte menue is also available). One cannot change them, there is no flexibility in the services provided. No explanations are given beforehand what to expect. Quality of food is mediocre, very repetitice from day to day. Some items were OK but overall we had a lot better food elsewhere in Japan. Steep prices for additional drinks, even coffee for breakfast costs extra. Overall I find this place nice, but overpriced. Would only go back if food quality and service are improved and prices drop and/or updstes are made. Because everybody was so polite and helpful and the outside setting is beautiful (but touristy, you are still close to Tokyo), we keep good memories."