Hotels Monticello

„Not happy with the way the room was heated. It was a in-wall unit. It was hard to control. The fan ran intermittently and when it ran it was very loud it was. I was unable to put it on a low speed and could not control the temperature“

„Did not use air conditioning or the bar“

„The vending machines look really nice, but they don’t work. They charged my card 8x. I called the hotel to figure out what happened. The first gentleman dismissed it, and said it wasn’t a big deal. They’ll just “fall off”. I waited a week, and they didn’t. I called back again and talked to the GM. She kept interrupting me while I was speaking. She seemed so bothered that I called about something so minuscule. I will have to wait weeks for them to do anything. The stay itself was okay. The pool ...

„Das Zimmer war für amerikanische Verhältnisse klein. Der Kühlschrank funktionierte nicht. Stühle in der Lobby waren sehr wackelig. Aus der Decke der Lobby hat es getropft und die Hoteleingangstür hat gequietscht. Das Bett hat geknarzt und erst nach gefühlten 10 Minuten kam lauwarmes Wasser aus der Leitung. Es sollte dringend Geld investiert werden. Wir würden dieses Hotel nicht nochmal buchen.“