Hotels Monte Grande

"Das Hotel war ein Highlight auf unserer Reise. Familiengeführt, herzlicher Empfang und sehr bemühtes Personal. Die gesamte Anlage ist mit viel Liebe zum Detail gestaltet. Das Zimmer war komfortabel und man hat uns mit Tipps zur Umgebung unterstützt. Innenhof und Pool waren (Dank vieler Blumen) ein angenehmer Ruhehafen, sodass wir unseren Aufenthalt noch verlängert haben. "

"Negative: the room has no air conditioning, no tv, no WiFi. The bed sheets and towels all have (yellow) stains - we got them replaced and the new also had stains. The appliances do not work properly (shower). The bathroom has no hooks for towels. In total, the room, is below average. The big advertising to see the stars from the bed does not work if the window is not clean, also if the room gets hot and has no air conditioning. The restaurant‘s food was slightly off - not worth the price in my opinion. I ordered a salad and a starter, each for about 13.000 CLP, and it did not seem fresh and also did not contain what the menu said it should contain. The pisco sour promo (3 varieties) were not freshly mixed. Positive: The service personnel was all over very nice. The breakfast was good. It looks little, but you can ask for more. The premises are very nice, resort like. There are cats, that enter your room if you are not careful. I, personally, liked that, though. "