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„Von der Lage her das beste Hotel in Aguas Calientes.“

„The only positives: great and unique location, located directly next to the entrance of Macchi Picchu. The Concierge - Carmen, was extremely professional, charming and helpful. The hotel decor and amenities are extremely outdated, with very small basic rooms and even tinier bathrooms, which you might expect from a Holiday Inn Hotel at the airport bu not from a Belmond Luxury Lodge. We have booked a deluxe room and it was overlooking the bus station and the standard rooms overlooked a ...

„The property seemed a bit disorganized. The manager messaged me via Expedia offering to pick us up at the train station, but no one showed up or followed up. It wasn’t a big problem since the hotel was nearby, so we walked there. Our reserved room wasn’t available at check-in, but management moved us to the correct room the next day as promised. Breakfast was nice and no issues there. Unfortunately, a guest next door sang loudly late into the night and again in the morning. Management didn’t ...

„Boa localização, equipe prestativa. Porta do banheiro não fechava direito, uma simples manutenção resolve.“

„Super Team. Klasse Dusche und Bett. Frühstück war auch - gerade im Verhältnis zur Größe - richtig gut. “

„Super modernes Hotel nicht weit von Bus und Bahnhof. Das Highlight war die Freundlichkeit des Mitarbeiters: Edgar, Dietmar und Willam haben uns mit allen Wünschen geholfen. ¡Muchas gracias!“

„Hinsichtlich der Ausstattung war das Zimmer in Ordnung, es fehlte nichts. Leider war es während der Nacht sehr kalt. Der Steinfußboden war kalt und durch die Ritzen der Fenster zog es. Im Badezimmer gab es eine Zwangsbelüftung, die Hälfte des Fensters war immer offen. Beim Duschen war es dadurch sehr kalt. Das Frühstück wurde auf einer offenen Terrasse hoch oben über den Dächern des Ortes mit Blick auf den zentralen Platz serviert. Das war sehr schön. Leider war es durch den offenen Raum auch ...

„Sehr gutes Frühstück, schönes großes Zimmer, heiße Dusche “

„Our room was very basic but very clean. Staff was very helpful and accommodating. It was a little noisy at times - the walls are thin. Curiously, there was no hot water hookup to the bathroom sink (we turned on the shower if we needed hot water). Location was excellent and the included breakfast was good.“

„El primer cuarto que nos dieron no estaba limpio, las sabanas estaban manchadas y todo olia a guardado. Con el segundo cuarto fue igual. El agua de la ducha era fria. El desayuno nunca fue remplazado, entonces si no eres de los primeros lo que queda ( que es poco) esta seco“

„+ Very friendly staff. The rooms look like the pictures. Good location. - Wifi sometimes stops working. As others said, there's not much daylight, it's due to the city though. If you want any sleep, don't accept a room facing the alley in front of the hotel! Local drunks use it as their assembly ground to drink until late in the night and the windows of the room have a gap in-between them, so there's zero sound isolation from the street. I could barely sleep a few hours..“

„The room was very clean and good enough for the purpose of going to Machu Picchu. We were lucky as we got one of the rare rooms that have a window to the outside of the building. The breakfast was okay but does not match the pictures. The staff was friendly and nice but we felt a little exploited as they wanted to sell us water for way more than it actually cost - the price was clearly written next to water bottles but they wanted us to pay almost twice as much because the prices were apparently ...

„Everything perfect“

„Good place, charged little extra for using credit card. 5% extra for using credit card. Rest all fine“