6/10 – Okay
haroon h.
30. Apr. 2025
Verbesserungswürdig: Sauberkeit
Be Careful
To start with its a Beautiful Villa located in a wonderful part of Mijas. Things started really well. We had been communicated with well. I had asked for a late checkout that I was assured was no issue when booking. When we arrived the place was not as tidy as we hoped. The quality of the utensils and other equipment was not up to standard compared to many villas we have stayed in around the globe. It seemed like the pool heater was switched off at day 2 and the owner is blaming that on some stones being at the bottom of the pool. A view we do not share. We have stayed in many villas and you feel the water come out warmer from the pump. As we did on day 1. They did not provide enough duvets, pillows and towels for the guests. I did buy more and leave them for the next guests. No anti slip mats placed around. The tiles are so slippery and the owner just did not care about this. I would assume if you know they are slippery invest in some mats around showers and baths at least. The staircase is also not really advertised in the booking but please add more pictures as if you have young children you would want to know about this in advance. If I had seen it I would not have booked this. A few days before departure we had been advised that the owner had taken a booking on the day of our arrival and cancelled our late checkout. This is totally unprofessional, If you offer a guest late checkout please honour.And owner tried to charge us 400 on leaving for his own issues
haroon h.
Aufenthalt von 7 Nächten im April 2025