Hotels Metcalfe

„Property was nice enough. Good for price. Fan was bit loose and made a bit of noise when being used. Had enjoyable stay. We needed bit more time to check out and staff didn't mind this and waited for us so that was a positive“

„Nice clean room “

„Nicht mehr ganz neu aber einwandfrei und sauber. Sehr hilfreiche Tipps vom Receptionisten. Danke vielmals!“

„Easy parking, and close to Woolworths and the town, room had clean bed and towels, although the cutlery and water was dirty. “

„Tania the new owner went out of her way to help us. “

„Dirty, unkempt, uninviting entrance to this place. Potholes in the driveway, reception poorly signed and difficult to find. Surly attitude from the person who handed over room keys. Door to room rotting at the base, providing no security. Room itself nice enough, with decent facilities. I wouldn't return, though - too depressing overall. “

„The pictures provided of the property were not what we were greeted with. Pool was closed and extremely run down, room windowsills had a sort of black powder on them, stained pillows on the bed. Wasn’t expecting the Ritz but definitely expected more for the price for one night. “

„Beautiful area but was let down on the cleanliness and facilities. The white bedding had brown stains all over and cob webs in the bath room. On multiple websites it stated their was a spa for guest use, despite this not being the case. The info in our room also stated breakfast basket apon arrival as well as spa for guest to use, neither which were true. Little things can make a big impact, for example, it would have been nice when we came to our room after a hot day for the air con to be on, ...

„Clean room, well maintained. Dated bathroom, but clean and everything in working order.“

„Herzlicher Empfang und angenehme Atmosphäre. Wir übernachteten im Gatsby-Raum: die große Kupferbadewanne und Art Deco-Elemente machten das fehlende Fenster mehr als wett. Außerdem sehr gutes Frühstück und eine gut bestückte Bar. Zudem ist Hepburn Springs wirklich reizvoll.“

„Room very clean, great breakfast variety. No TV in main room. Shower water cool and once warm went cold very quickly. Lovely warm room and cosy bed.“

„It was awesome! Everything was clean and the views were mesmerising! Location was really good!“

„Great self contained units with spa bath. Balcony facing the bush was great, had a daily visit from the local kangaroo. Michelle at the front desk was fantastic, pointing out things to do and see around the area. Will definitely be staying here again.“

„Mikato, Erin, Chloe were wonderful. Mikato truly deserves an award for stand out kindness, and customer professionalism. Well done to hotel management for such brilliant hires. “