6/10 – Okay
Andreas
19. Juli 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bit of „hit & miss“
i booked & paid a Junior Suite with city views für 3 nights. Upon arrival - after a long journey arriving in the night - i was brought into a really small room with no room. When i asked if this was a „junior suite“ i was told, that my booking was for a „superior“ and she could not change it. Tired from the long journey i stayed for the first night. After complaining again on the next day, they changed the room to a slightly larger one with (at least) the view. I still can‘t believe, that this room was a „junior suite“ (it was just a normal room with bed, table, sofa - not really a larger unit), but i accepted it. The Makah restaurant is really very good, i had one of the best meals on my trip there. The famed rooftop restaurant was exactly the opposite - slow service, drinks below average. The infinity pool on the rooftop is nice but quite small - you feel uncomfortable when there are more than 5 people in it. All together it was a „OK“-experience“. I would have expected, that they compensate the first „tiny room“ rate or just apologies and invite you to some drinks - but nothing. Location is good and safe!
Andreas
Aufenthalt von 3 Nächten im Juli 2023